Dynamics 365 for Customer Service (On-Premises) User CAL

Dynamics 365 (On-Premises) müşteri kayıtlarını saklamak ve analiz etmek için araçlar sunan müşteri ilişkileri yönetimi (CRM) sunucusu yazılımıdır. Dynamics CRM Server'ın ardılıdır ve Windows Server'da çalışır. Dynamics 365 (On-Premises), bulut tabanlı Microsoft Dynamics 365 hizmetinin kurum içi sürümüdür.

Dynamics 365 (On-Premises) Sunucusu, Sunucu / CAL lisanslama modeli altında çalışır. Bu, kullanıcıların ve aygıtların, sunucu yazılımına erişmek için uygun istemci erişim lisanslarına (CAL'ler) sahip olmaları gerektiği anlamına gelir. Dynamics 365 (On-Premises) Sunucusunu ve bazı uygulamaları çalıştırma hakları Dynamics 365 (On-Premises) CAL'lara dahildir. Sunucu yazılımı lisansları ayrı olarak kullanılamaz - sunucu yazılımını edinmenin tek yolu, bir veya daha fazla Dynamics 365 (On-Premises) CAL talep etmektir.

Which Versions of This Software Are Available?

You can choose to download the current version or the previous version of this software. You can find out which version is the current one on the Current Versions of Microsoft Products page. In addition, you can download the software in any language that's available.

Benefits for Organizations

You can use Dynamics 365 for Customer Service (On-Premises) to

• Simplify relationship management by bringing together all constituent information into a central location
• Automate and streamline processes by identifying best practices and creating consistent procedures

Major Capabilities

• Create reports: Reports are available with on-demand, scheduled, or event-based delivery and can be generated by users without IT assistance.
• Import data: Users can upload data in bulk to integrate contacts, emails, tasks, appointments, or notes with the appropriate customer records.
• Track correspondence: Replies to tracked emails are automatically tracked as well, allowing users to quickly see all pertinent correspondence with or about a customer.
• Deploy a knowledge base: You can set up a searchable knowledge base for your employees to provide them with consistent answers across channels.

License Information

CALs do not require media, license keys, or setup codes.

CALs offered through TechSoup are always for the currently offered version of the server software. However, these licenses can also be used with earlier versions of the server software.

Obtaining the Server Software

The right to run Dynamics 365 (On-Premises) Server software is included with the CAL. No additional licenses are needed for server software.

Installing the server software requires you to download the software from the Microsoft Volume Licensing Service Center (VLSC) and enter a license key. You can download any available version or language for your product.

Expect two emails:

1. When your donation request has been approved, TechSoup will send a message to your organization email address. This email will confirm the number of licenses you have requested and provide information about how to use the VLSC once Microsoft accepts your license agreement. Make sure the organization email that is registered with TechSoup is up-to-date. Visit My Member Profile and verify the address in your active organization profile.
2. Microsoft will send an email welcoming your organization to the VLSC. This email will indicate that Microsoft has accepted your license agreement. After you receive this email, you'll be able to follow the steps in the first email you received from TechSoup to obtain your donation through the VLSC.

Software Assurance

Under the Software Assurance program, you have the right to install any new release of products covered in the agreement during the term of your coverage.